Please select your question(s):
"Better Business Bureau" and "BBB" are registered service marks of the Council of Better Business Bureaus, Inc. We are not members of the Better Business Bureau and by the use of "Better Business Bureau" or "BBB" herein we do not intend to suggest or imply any affiliation with or endorsement by any Better Business Bureau. To determine whether a company is a member of a Better Business Bureau, you should contact the Better Business Bureau serving the area closest to which the particular business is located.
How long have you been in business?
Are you a real company?
Yes, we're very real!
Our company was founded several years ago in 1996, in San Antonio, Texas, with the innovative idea of being the first completely trustworthy, scam-free work at home company in history. By delivering the best work at home solution in the United States, we have grown very rapidly and have acquired an excellent reputation. We are the only work at home company we've ever seen that has received widespread national media attention and we feel that we are still the only truly scam-free work at home company in the U.S.
While many other "work at home" companies have a reputation for being flighty, dishonest and unreliable, you'll find that our company is the complete opposite. We are very stable, extremely trustworthy, and a "real" business in every way. We have a real business telephone number which is listed in directory assistance. We are registered to do business, like all other legitimate businesses, in accordance with all state and local requirements. We believe in sponsoring very clear and accurate advertising and we have equally clear and fair consumer-friendly policies which we follow to the letter. We feel we have good relationships with all consumer agencies and we are members of our the Greater San Antonio Chamber of Commerce. We're the most honest work at home company you could ever hope to deal with and we are an excellent company to be employed by. We function in every way just like any other great company you might want to do business with!
Find out more about what the media has reported about us.
Personal note: We realize that many consumers are cautious when considering doing business with any work at home company. By providing volumes and volumes of important information about our company and our products we are trying to be as supportive, clear and transparent to you as we possibly can so that you can make a positive business decision that benefits you. Without mutual respect and trust, we believe that a positive business relationship won't be possible for either one of us and in that type of situation, we prefer to not do business together at all than to do so without having your complete confidence. Please don't order our service until you feel completely comfortable doing business with us and you feel you understand our service completely.
How do I know you're different from other work at home companies?
Our company is not like any other work at home company you've ever seen before!
It is unfortunate that you've had bad experiences in the past. We hope that when you read our website and check into our company more, you will see we are completely different than any other work at home company you've ever seen before! Dealing with our company is like dealing with any other reputable company... your local grocery store, stores in the mall, your local dry cleaner. You can expect to be treated in the same manner as any of these companies would treat you as their customer.
We encourage you to read our website thoroughly and get to know us. Please don't order our service until you feel completely comfortable about doing business with us.
Are you members of the Better Business Bureau®?
What kind of reputation do you have?
Our company has been independently checked out and frequently recommended or cited as experts with such respected media organizations as the WALL STREET JOURNAL, FORTUNE Magazine, Lifetime Television, LAPTOP Magazine, SmartMoney.com, REDBOOK, ESSENCE and many other magazines and local newspapers, including our own local newspaper, the San Antonio Express News. These organizations frequently feature us as a “scam-free” resource and are all positive evaluations of our company that we didn’t have to pay for. We are the ONLY work at home-related company to have earned these impressive distinctions. Read more about our Media Coverage here!
We have also been members of our local Chamber of Commerce for approximately the past ten years. The Chamber of Commerce is an organization whose objectives and motives are transparent and honest and we are happy to support it.
Please Note: Our local Better Business Bureau® is the San Antonio Better Business Bureau® which is operated by the Better Business Bureau of Central and South Central Texas based in Austin, Texas. When we say "Better Business Bureau®" or "BBB®" in this information we're referring specifically to the those office(s) in particular.
If you’re going to use the Better Business Bureau® as a tool to evaluate whether or not you should do business with any company, including ours, we believe it is important that you educate yourself about the Better Business Bureau® first. Sadly, most consumers are very misled about the Better Business Bureau®.
Most consumers believe that if a company is “BBB®-Accredited” by the Better Business Bureau®, it is because they were checked out and found to be a good and reliable company by the Better Business Bureau®.
The truth is that “BBB®-Accredited” businesses are actually businesses that pay large sums of money to the Better Business Bureau® for the privilege of being “accredited” so you believe they are trustworthy. BBB® Members or “Accredited-Businesses” pay hundreds or thousands of dollars every year (up to $12,000 per year, depending on the size of their business according to some reports).
While the Better Business Bureau® claims to support honest advertising, ethical business practices and transparency, in actual practice they won’t even tell a prospective new member how much their fees are until they have highly sensitive information about the company first, such as their income.
One of the benefits that companies receive in exchange for paying those large fees, in addition to buying your trust, is that the Better Business Bureau® will help them resolve problems with their customers through arbitration in such a manner that protects the company from being sued by you, the consumer. If you, as a consumer, agree to arbitrate a dispute with a “BBB®-Accredited” business, you may actually unknowingly be giving up your right to sue the company in a court of law!
Why would a consumer TRUST a company that pays hundreds or thousands of dollars every year to have the Better Business Bureau® help protect them from consumers??
According to reports by business owners and employment listings on the internet, many businesses are actually “invited” to become “Accredited” by the Better Business Bureau® by sales people who are paid on commission and who have no idea whether a business is good or not when they call!
The Better Business Bureau® does expect you as a consumer to “trust” their “BBB®-Accredited” businesses, but the Better Business Bureau® doesn’t endorse its own “accredited” businesses itself. The Better Business Bureau® itself states: ® accreditation does not mean that the business’ products or services have been evaluated or endorsed by the BBB®, or that the BBB® has made a determination as to the business’ product quality or competency in performing services.”
If the BBB® won’t endorse its own “accredited” businesses, maybe consumers shouldn’t either!
The Better Business Bureau® also expects consumers to believe that “BBB®-accredited” businesses are better than non-accredited businesses. They depend heavily on your willingness to believe this because, without the trust you place in their paid members, there would be no incentive for companies to pay money to the Better Business Bureau® and they would probably be out of business. (Yes, the Better Business Bureau® operates much like any other business, except that they are a nonprofit organization that does not pay taxes like most other small businesses.)
Like many good companies, our company has never applied for accreditation with the Better Business Bureau® or paid the fees associated with becoming accredited and we are not “BBB-Accredited”. We feel we have been greatly discriminated against as a result.
The Better Business Bureau® has denied it in the past, but we have found that companies that pay large fees to the Better Business Bureau® receive more favorable reports than companies, like ours, that do not pay. Unfortunately, it is you, the consumer, who is misled by Better Business Bureau® reports.
“BBB®-Accredited” businesses are required to meet BBB® Accreditation Standards, including the payment of the fees, and agree on paper to abide by certain business principles/procedures. Companies, like ours, that are willing to abide by the same principles/procedures are NOT welcome to become “Accredited” unless they pay large sums of money.
Unlike a credit bureau which will report good and bad credit equally, the Better Business Bureau®, who has the same power to help build or destroy any business at will and affect the livelihoods of all the families affected by the business, has a policy of reporting only negative information, which furthers their own cause. While the Better Business Bureau® does expect you to use their reporting services which may allow them to sell more memberships to more companies at higher prices, in our case, they have declined many opportunities, most sent to them by certified mail, to improve our report so that it would be more helpful to you as the person viewing the reports. We have asked, for example, to be allowed to provide proof of our independent media coverage and we have provided information about our business practices that they could have certified as accurate and included in our report. We have found over the past ten years that in most cases, the Better Business Bureau® won’t even answer such requests.
Most or all Better Business Bureaus® are independently owned and operated (and don’t pay taxes), but they are all affiliated with the CBBB®, Council of Better Business Bureaus®.
Better Business Bureau® Ratings
At the time of this writing, Connecticut’s Attorney General Blumenthal had begun investigating the Better Business Bureau® after discovering that a remodeling company who passed bad checks and took money for work they never completed was a “BBB®-accredited” business and was even given the esteemed “Torch” award by the Better Business Bureau® for its business ethics.
Better Business Bureau Investigation article 1
Better Business Bureau Investigation article 2
The Better Business Bureau® is also becoming the subject of an increasing number of criticisms and investigations which are available through internet searches. We are evaluating the information and have chosen not to link to it at this time, however, if this topic is of interest to you, we strongly recommend searching the internet for information about the Better Business Bureau®.
We have worked hard to try to encourage the Better Business Bureau® to publish a FAIR, ACCURATE and NON-MISLEADING report on our company. Doing so is of such importance to them that they won’t even answer our letters most, or all, of the time. We have cooperated with them in every way we know how, but it doesn’t seem to do us much good. Unfortunately, we have no choice but to defend ourselves here on the internet.
As a company that does NOT pay large sums of money to the Better Business Bureau® every year, we have had many problems with our reports in the past. There were derogatory remarks in our report, for example, about the fact that we do not have a public office and that we used a professional mailing service (the BBB® called it a “mail drop”) as our mailing address. We use a professional mailing service because our entire company works at home. We are unapologetic for that and our mailing address doesn’t affect the “reliability” of our customer experience in any way. We found that there were BBB® Members that used the same mailing address, but did not have negative remarks placed in their reports to scare off their customers, like we had. Of course, those companies paid a lot of money to the Better Business Bureau®. We do not pay. It is sad that the Better Business Bureau® has no accountability for its actions, and seems to be free to place any disparaging information it wishes into a report, whether it is true or not, misleading or not. In our case, we feel the worst crime is that every day they could be misleading consumers giving up their dream to have a work at home lifestyle that some parents really want for their children, a decision that impacts many lives in a huge, huge way.
We have tried to obtain and exchange information with the Better Business Bureau® concerning our current rating, which we feel is as absurd and as unfair as the ratings many other businesses also have that do not pay. There are many reports on the internet concerning this and you should read them. To date, the Better Business Bureau® has refused to join us in finding constructive solutions to ensure a more accurate report in fairness to us and to the benefit of consumers.
Our company had a non-unsatisfactory rating with the Better Business Bureau® for approximately ten years before the new rating system came out in January, 2009, at which time, even though we’re the same company, with the same excellent customer service and we handle issues exactly the same way, we were suddenly given an F rating.
Thousands of other companies also have poor ratings in the new system that appears to be designed to encourage even more companies to apply for Accreditation and PAY MONEY so they can have a better rating. There is one report on the internet that claims one Better Business Bureau® office alone increased its revenue by approximately $4,000,000.00, after switching to the A-F system.
McDonalds, the fast food company we all know and trust, also has an F rating… not for the nutritional value of the food, but because despite the hundreds of millions of successful and honest transactions they have had with their customers, employees and vendors all over the globe, at the time of this writing (The BBB® will probably change it after this is published) McDonald’s had an “F” rating for refusing to answer one complaint, out of the millions of successful transactions they handle every day.
We would have liked to link to Better Business Bureau® pages that would have improved this information for you, but in the past when we’ve linked to the Better Business Bureau®, they demanded that we remove the links. We respect their request and do not link to them, however, we do find it odd that, as a nonprofit organization that is allowed to avoid paying taxes, they don’t allow links to their site.
About the Better Business Bureau® and working at home
The Better Business Bureau® was founded around 1912 and it appears that they have not changed their attitude toward working at home since that time.
According to the U.S. Department of Labor Work at home Report almost 21,000,000 million people in the U.S. worked at home in 2004 legitimately at least one day per week. Yet, although we were the first to create an HONEST home-based employment industry in 1996 and are still are the leader of our industry to this day, the Better Business Bureau® still cites our type of business as a “work at home company” which the BBB® seems to regard as being similar to having leprosy (even though work at home complaints are not even in their top 10 any longer) and they heavily count this against us in our BBB® Rating. There are also critical articles on the internet that claim the Better Business Bureau® discriminates against online businesses, a notion that our company would tend to agree with.
Ironically, the company that pioneered the computer networks that enable so many people to work at home now, AT&T, has been a dues-paying member of the Better Business Bureau® since 1952 and enjoys an A+ rating, even though they have received over 8,000 complaints in the past three years. AT&T also reportedly employs approximately 250,000 people that work at home.
We hope that someday the Better Business Bureau® will join the rest of us in the 21st century and understand that in these modern times people really do work at home!
It is true that there are still many “work at home” concerns on the internet, but it is a shame that the Better Business Bureau® continues to hurt families by scaring and misleading innocent consumers with outdated and biased information that is simply no longer accurate.
Twenty one million people that work at home legitimately can’t be wrong.
Questions or comments about our BBB® report? We'd like to hear them! Please take the time to email us.
"Better Business Bureau" and "BBB" are registered service marks of the Council of Better Business Bureaus, Inc. We are not members of the Better Business Bureau and by the use of "Better Business Bureau" or "BBB" herein we do not intend to suggest or imply any affiliation with or endorsement by any Better Business Bureau. To determine whether a company is a member of a Better Business Bureau, you should contact the Better Business Bureau serving the area closest to which the particular business is located.
What's the name of your company? What's your address?
The name of our company is Abili-Staff, Ltd.. We're a Texas Limited Partnership based in San Antonio, Texas.
Our mailing address is:
Abili-Staff, Ltd.
2810 Thousand Oaks, #400
San Antonio, TX 78232
This address is not a public office... our entire company enjoys being able to work at home! Therefore we have no public office.
If you're requesting our address so you can mail in an order, please remember that check orders are delayed about three weeks (plus mail time) before they're processed. You can save approximately three weeks off the processing time of your order by mailing a money order instead of a check.
How can I get Customer Service from your company?
Get ready for a refreshing experience with a work at home company. Customers tells us our customer service is out of this world compared to other "work at home companies".
Our company encourages effective communication with our members because it allows us to give you better customer service, makes us aware of areas for improvement, and helps us deliver highly competitive products and services that please you as a consumer and meet your needs as our customer. We encourage you to use any of the many Feedback and Contact us features at our website to contact us at anytime with questions or comments concerning our company or our service!
Our staff provides EXCELLENT customer service online. In fact, we provide some of the best internet customer support on the internet! Receiving a reply may take as long as three business days but many customers receive a reply to their email the same day, sometimes in minutes. We also provide live support by phone 9 am to 5pm Mondays-Fridays, (excluding holidays) but you can receive the fastest and most efficient customer service online by contacting us by email or using the 24 hour a day tools we provide at our website. Our company's main telephone number is listed with directory assistance, of course, but since we are better able to provide service for online memberships online, we encourage you to use that method for contacting us and letting us provide you with the fast, efficient and helpful customer service that you need. Corresponding with us online allows us to give you faster answers to questions and more efficient solutions to any problems you may have.
At Jobsformoms.com you can count of top quality customer service from the beginning to the end of your entire consumer experience with our company!
I know you publish lists of companies who hire people to work at home. Does your company hire people to work at home, too?
You bet! Our company is one of the few companies in the entire U.S. whose business model calls for an entirely home-based labor force!
Everybody who works for our company gets to work -- (where else?) -- at home!
Some of the important things we look for when we hire people to work at home include the ability to work well unsupervised, reliability, and the ability to remain professional while working at home. When our company is accepting applications for employment (which can be an employment or independent contractor relationship), we usually post those opportunities in our database. If we're not advertising for any positions currently you may still submit your resume and letter of interest to our mailing address for us to keep on file to use if/when a compatible position may become available.
How do I know I can trust you?
If we charged one dollar every time someone asked us this question we'd be able to give our work at home information away free! We understand your concerns and respect your right to feel comfortable with our company before you do business with us. We hope that our website is helpful to you in answering your questions.
Our company is totally unique among work at home companies. We believe that our company is the most trustworthy work at home company in the U.S. The fact that you're asking this question may indicate that you may not have had the chance to get to know us well enough yet.
When you're exploring the issue of trust, the bottom line really becomes whether or not we will deliver what we promised to you in our advertising. Was our company really featured in the media as we said we were? Do we really post the high quality jobs that we advertise? Do we really have that many scam-free work at home job listings available at our website as we advertise? Are we really going to stand behind our product? Can you really get customer service if you need it?
If you become our customer, you will find that the answer to all of these questions is YES, and you may find for the first time in your life that a "work at home" company really can be just as trustworthy as your best friend. (Maybe not as much fun, but as trustworthy.)
We encourage you to read our website very thoroughly and we hope that after getting to know us you will feel very comfortable trusting and doing business with our company. Please don't buy our products or services until you feel totally comfortable. We realize that we may not be able to convince everyone. If you never feel comfortable dealing with us, we understand.
How can I check you out with the Better Business Bureau®?
We would like to provide a link to the BBB®'s website but the Better Business Bureau® doesn't allow links to them. The Better Business Bureau® compiles reports on members and non-members of the Better Business Bureau® and is solely responsible for the information it distributes. If you have concerns about doing business with our company we encourage you to check us out until you feel comfortable! We're proud of our record and if you want to check us out at the Better Business Bureau®'s website, please enter the abbreviated name of our company: Abili-Staff. Although everyone who works for our company works at home, our company is based in San Antonio, TX. (You will need that information to search for our report at the BBB®'s website.)
Our report typically reflects that any complaints they have received in the past three years have been resolved. If you find a report other than this, please email us.
"Better Business Bureau" and "BBB" are registered service marks of the Council of Better Business Bureaus, Inc. We are not members of the Better Business Bureau and by the use of "Better Business Bureau" or "BBB" herein we do not intend to suggest or imply any affiliation with or endorsement by any Better Business Bureau. To determine whether a company is a member of a Better Business Bureau, you should contact the Better Business Bureau serving the area closest to which the particular business is located.

How do I know you can find me a great work at home job?
Our website publishes the best work at home jobs on the internet! Every single listing is pre-screened and believed to be scam-free before we post it at our site and we have HUNDREDS of great work at home job listings for you to browse at your convenience. Our listings also include listings that don't require any money from you to get started, and even jobs that don't require any previous experience.
If you have access to the internet, mail service and/or telephone and you are serious about wanting to work at home, there is absolutely no reason why you can not get a great work at home using our information!
You say you've been featured in the media. How do I know that's true?
We realize that it's difficult for some of the most cynical people to believe that we're really as good as we seem to be. Even consumer agencies find it difficult to imagine that there could be a legitimate work at home company out there.
But we proved it was possible in 1996!
Unfortunately, we can't come to your house and play you the video of the feature of our company that aired on Lifetime TV several times. (But if you're a good cook and include dessert we'll think about making the trip!) We can't sit beside you on your sofa and proudly show you how FORTUNE Magazine was so pleased with our service after becoming a member and checking it out that they featured us in their 70th Anniversary edition. We also can't come walking through your door carrying a whole armful of all the heavy newspapers that have featured our company in their pages, newspapers like the Birmingham TIMES HERALD, the NEW HAVEN REGISTER, the Bremerton SUN and others.
We have tried to post tons of information and specific references to these media events at our website and we promise we're telling you the truth. Short of showing up at your house with chips, soda, videos and printed editions of our achievements, we can't think of any way to prove it to you. If you still can't believe what we're telling you at our website, maybe doing business together just wasn't meant to be. We still wish you all the best.

If I do business with your company, are you going to sell my name and address to work at home scams all over the U.S. like other work at home companies have done to me?
No! It's true that almost every other work at home company in America seems to share or sell mailing lists of its customers. We've had some customers tell us that they started receiving HUNDREDS of pieces of scam mail in their mail box after checking out a couple work at home companies.
But again, our company is totally different. Our company advocates human privacy and has a very friendly, very private Privacy Policy. Since beginning in 1996 we have never sold, shared or exchanged private customer information, such as name and address, with any other party. We may be the only work at home company with this policy. For more information, please refer to our Privacy Policy.

What employment opportunities are available with your company?
Our company is one of the few companies in the entire U.S. whose business model calls for an entirely home-based labor force!
Everybody who works for our company gets to work -- (where else?) -- at home!
Some of the important things we look for when we hire people to work at home include the ability to work well unsupervised, reliability, and the ability to remain professional while working at home. When our company is accepting applications for employment (which can be an employment or independent contractor relationship), we usually post those opportunities in the Member Room of our website. If we're not advertising for any positions currently you may still submit your resume and letter of interest to our mailing address for us to keep on file to use if/when a compatible position may come available.

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